Contact Us

We're here to help with any questions or concerns.

Get in Touch

Have questions or need support? We're here to help you.

Email Support

eupi.store@gmail.com

Response within 24 hours

Response Time

24-48 hours

Monday to Friday, 9 AM - 6 PM IST

💡 Pro Tip

Use our retrieve system for previous purchases - it's faster and available 24/7!

Common Questions

Find quick answers to the most FAQs by our users.

How do I access purchased products?

After purchase, you'll receive an email with download links. You can also use ourretrieve system.

What payment methods are accepted?

We accept all major cards, UPI, net banking, and wallets through Razorpay.

Can I get a refund?

Due to digital nature, we have a strict no-refund policy. Review carefully before purchase.

Customer support?

Yes! Email support at eupi.store@gmail.com for assistance.

What are the Order & Payment ID formats?

  • Order ID: OIDXX12345TEST
  • Payment ID: pay_1A2b3C4d5E6f

Payment successful but no product received?

Contact us with your email and payment/order ID. We'll verify and ensure you receive your product.

Missing download email?

Check spam/promotions folder. Still missing? Contact us via email with your order details.