Refund Policy

Digital Products Policy

Due to the digital nature of our products, all sales are final. Once you have received the download links, the transaction is considered complete.

Exceptions

Refunds may be considered in the following exceptional circumstances:

  • Technical issues preventing download access
  • Duplicate purchases made in error

How to Request a Refund

If you believe you qualify for a refund under our exceptions policy, please contact us at eupi.store@gmail.com within 48 hours of purchase with your order details.

Processing Time

Approved refunds will be processed within 5-7 business days and credited back to your original payment method.